A program brings together a clinical assessment, medication when prescribed, and follow-up care around a health goal. Each program page explains its approach and what may be prescribed.
Browse the program pages to see which goals and approaches fit you. A licensed physician makes the final decision about whether a program and its medication are appropriate for you.
You must be 18 or older to start a program. A licensed physician decides whether treatment is appropriate after reviewing your health information.
Available in most US states. We confirm availability when you enter your state. If testing is needed in New York, New Jersey, or Rhode Island, your care team will confirm your lab options.
Your physician visit happens by video. If your program needs blood work, you may also need to visit a lab for a blood draw.
No. Depending on the program and what your physician prescribes, medication may be injected, taken as a tablet, or held against the cheek.
Yes. Step-by-step administration guidance ships with your first order. You can also message your care team through your patient portal.
Results vary by program and by person. There is no set timeline or guaranteed outcome. You can ask your physician what to expect during your initial consult and check-ins.
Your physician sets the prescription duration and reviews your progress through periodic check-ins. Treatment may continue, change, or pause based on that review.
Yes. Your physician reviews your progress and can decide whether to continue, adjust, or pause treatment. Medication and follow-up depend on your individual assessment.
Yes. Every current program requires a prescription. You’ll speak with a licensed physician by video about the treatment and whether it’s right for you.
Yes. The current process includes a live video visit with a licensed physician. You can discuss your health information and ask questions before the physician decides whether to prescribe.
You are charged for medication only if a prescription is written. Any labs ordered as part of your assessment are billed separately.
Some programs require baseline testing; in others, the physician decides whether labs are needed after reviewing your health information. Required labs are billed separately from the program price.
Include your current medications in your health questionnaire and discuss them during your physician visit. The prescribing physician reviews your history and medications before deciding what is appropriate.
If a physician prescribes medication, it is prepared and dispensed by a licensed pharmacy.
The displayed program price covers prescribed medication, physician review, shipping, and care-team messaging through your patient portal. Labs, when needed, are billed separately.
Your payment method may be authorized when you book, but the medication charge is collected only after a physician writes a prescription. Any required lab work is billed separately.
You can pay by card, including HSA and FSA cards. If you want to use health insurance, ask your care team about your options before booking and check with your plan about coverage or reimbursement. Whether a purchase qualifies for reimbursement depends on your plan. Check with your plan administrator.
Your program renews monthly until you cancel. You can cancel anytime through your care team. Once a month's medication has been ordered, that month's charge can't be refunded.
Yes. Shipping is included in the program price when medication is prescribed. You will receive tracking information when the pharmacy ships your order.
Message your care team through your patient portal for questions about your program, medication, or order. They can coordinate with a physician when clinical input is needed.